PRIVACY POLICY

At Canadian Nannies on Call Inc., a company incorporated under the laws of Canada, together with any of its affiliates, partners or related parties (collectively, “Nannies on Call”, the “Company”, “we”, “our” or “us”), your privacy is, and always has been, very important to us. For the purposes of this Privacy Policy, “you” indicates such individual or individual representing an entity browsing this website (the “Website”), owned and operated by the Company, accessing the online resources available on the Website or using any of the services offered by the Company (the “Services”).

“Personal Information” is defined as information about an identifiable individual, though it does not include the name, business title, business address or telephone number of employees of organizations. We are committed to protecting any Personal Information that is collected by us in connection with the Services and adhering to all applicable privacy legislation, including British Columbia’s Personal Information Protection Act (“PIPA”), Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Canadian Standards Association’s Model Code for the Protection of Personal Information, Canadian Anti-Spam Legislation (“CASL”), the US Federal Trade Commission Act, the Gramm-Leach-Bliley Act 15 USC S6801, and US Federal law, including the Electronic Government (E-GOV) Act of 2002 and the Privacy Act of 1974. We are committed to maintaining the accuracy, confidentiality and security of your Personal Information. As part of this commitment, we are guided by the principles set out in both PIPA and PIPEDA.

Please take a moment to review this Privacy Policy. By using our Website or Services, you confirm that you have carefully read and understood this Privacy Policy and that you are consenting to our collection, use and disclosure of your Personal Information as described herein. The disclosure of your Personal Information by you to us and our collection and use of such Personal Information is subject to our Terms and Conditions, including all dispute resolution provisions, limitation on damages and exclusion of liabilities, and choice of law provisions set out therein. Please take a moment to carefully review our Terms and Conditions in providing us with Personal Information.

You agree to indemnify and hold harmless the Company, its affiliates, partners, directors, officers, agents and suppliers from and against any and all claims, suits, proceedings, liabilities, damages, losses, fees and expenses (including reasonable attorneys’ fees) arising out of or in relation to any claims resulting from your breach of the Terms and Conditions, this Privacy Policy or your use of the Website and/or the Services.

You authorize us to use and retain this Personal Information for as long as it may be required for the purposes described herein. Consent may also be obtained by us in writing or verbally, in person or over the phone. Such consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn. If such consent is withdrawn, we will comply with your request, except where such withdrawal would frustrate a legal obligation. If you do not consent to the collection, use and disclosure of your or their information, please discontinue use of our Services and Website. We reserve the right to make any amendments to this Privacy Policy at any time and for any reason. Any amendments may also apply to information collected under a previous version of this Privacy Policy and such amended version will be posted on the Website.

Collection, Maintenance, and Use

We collect Personal Information from various authorized sources, including from you directly, through your use of our Website or Services, to the extent necessary to deliver the Services or as otherwise noted herein. We do not share any mobile information with third parties or affiliates for marketing, promotional purposes, or newsletters.

This Privacy Policy applies to all information, including Personal Information, collected via the Website and through your use of the Services. We may also collect Personal Information about you from third parties, including but not limited to web hosting companies. We may combine information that we receive from the various sources described in this Privacy Policy, including third-party sources, with information you provide, and use it solely for the purposes identified herein.

Cookies and Tracking Technologies

Our Website may use cookies and other tracking technologies to gather non-identifiable information about your visit (such as browser type, IP address, pages visited, and the day and time of your visit). Cookies help remember user preferences and optimize website performance. Using cookies on our website allows you to maintain your account login information between visits, among other benefits.

To ensure privacy and data protection, we do not share any mobile information with third parties or affiliates for marketing, promotional purposes, or newsletters. Additionally, while we may use data compiled from cookies to enhance user experience or improve website performance, this information is limited to non-identifiable, aggregate data and is not used for marketing or promotional activities.

Safeguarding Personal Information

At Nannies on Call, we employ physical, electronic, and procedural safeguards to protect our systems and all Personal Information under our control against unauthorized access and use. All safety and security measures are appropriate to the sensitivity level of the information collected. Our service providers and agents are required to maintain client confidentiality and may not use any information provided by us for any unauthorized purpose. Employees of Nannies on Call are governed by strict standards and policies to ensure that Personal Information is secure and handled with due care. In the event your Personal Information is inadvertently used or disclosed in a manner not in accordance with this Privacy Policy, PIPA, or other applicable legislation, we will promptly follow Nannies on Call’s procedures to rectify the issue.

In order to service customers, the Company may transmit Personal Information to affiliates and external service providers. While the Company will take steps to ensure your privacy is respected, this may entail sending Personal Information data outside of Canada, where it may be subject to access by governmental agencies of the foreign jurisdiction pursuant to foreign law.

Access to Personal Information

You have a right to access your Personal Information. You can access your Personal Information by emailing support@nanniesoncall.com with a written request that has sufficient detail to identify the Personal Information you are seeking. We will endeavor to provide the requested information within a reasonable time and generally within thirty (30) days following your request. We may charge you a minimal fee for providing access to your Personal Information. Where a fee may apply, we will inform you of the cost and request further direction from you on whether or not you would like us to proceed with the request.

Although we will generally comply with your request to access your Personal Information, we may decline such access on grounds permitted or required under applicable legislation, including but not limited to circumstances where (a) the disclosure would reveal Personal Information about another individual, (b) the disclosure would reveal confidential commercial information that if disclosed, could harm our competitive position, or (c) the information is protected by solicitor-client privilege. If we refuse your access request in full or in part, we will notify you in writing with reasons for the refusal.

Compliance with Canada’s Anti-Spam Legislation (CASL)

By using this Website or the Services, you consent to the use of your Personal Information to contact you with commercial electronic messages (as defined in CASL). Such consent shall be considered withdrawn and terminated upon receipt by Nannies on Call of an opt-out request by you.

Linked Sites and Third Parties

Our Website may contain links to third-party sites not controlled by us or covered by this Privacy Policy. We recommend that you check the privacy statement of other sites you visit before providing any Personal Information.

We cannot guarantee, and hereby disclaim any responsibility, that any third party, whether referred by us or through a direct link, adheres to this Privacy Policy or to the third party’s own privacy policy. If you have any questions, comments, or concerns related to a third party, please direct your questions, comments, or concerns to that third party.

Opt-Out, Privacy Inquiries, and Correcting Your Information

If you do not wish to receive marketing communications from us, please contact us at support@nanniesoncall.com. Note that no mobile information is shared with any third parties or affiliates for marketing, promotional purposes, or newsletters, so your opt-out preferences will apply solely to direct communications from us.

If you have concerns or questions regarding our privacy practices or this Privacy Statement, you may contact our Privacy Officer at support@nanniesoncall.com.